Privacy Policy

Effective Date: November 15, 2024

Chatmantics, Inc. ("Chatmantics," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Data: Information that identifies you, such as your name, email address, phone number, or billing information.
• Usage Data: Information about your interactions with our platform, including IP addresses, browser types, and activity logs.
• Communication Data: Content of communications, including SMS messages, emails, and voice interactions.

2. How We Use Your Information

We may use the information collected for various purposes, including:

• To provide and maintain our services.
• To improve and personalize your experience.
• To communicate with you, including sending service-related messages and promotional materials.
• To analyze usage and performance to enhance our platform.

3. Sharing of Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as hosting, data analysis, payment processing, and customer support.
• Compliance with Legal Obligations: To comply with applicable laws, regulations, legal processes, or government requests.
• Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. SMS Privacy Policy

• Opt-In and Consent: We respect your privacy and ensure that all SMS originator opt-in data and consent are handled with strict confidentiality.
• No Third-Party Sharing: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with third parties for purposes unrelated to supporting your participation in that campaign. However, we may share your Personal Data with third parties that help us provide the messaging service, including platform providers, phone companies, and other vendors who assist in the delivery of text messages.
• Affiliates: We may disclose Personal Data to our affiliates or subsidiaries, but their use and disclosure of your data will be subject to this Privacy Policy.

5. Data Security

We implement reasonable measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your Personal Data only as long as necessary for the purposes outlined in this policy, or as required by law.

7. Your Rights and Choices

You may have certain rights regarding your Personal Data, including the right to access, correct, or delete your information. You can contact us to exercise these rights.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect Personal Data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a revised effective date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us: